Hosted Telephone Systems
With our Hosted Telephone System your business will enjoy a boost in productivity, flexibility and security, and you will also be ‘future-proofed’.
Will your systems be effected by the BT network Switch Off?
In 2025 BT will proceed to turn off the Digital Network (ISDN) & Analogue network (PSTN).
Fast & flexible
Services can be ordered, configured, and often delivered within hours.
Great customer support
Our priority is to create strong, long-lasting relationships with our customers.
Solutions that just work
We make the move to us smooth and painless, without any of the hiccups.
Reliability and continuity
Our team has been with us for years, so you get the continuity that others cannot provide.
Our Cloud-based telephone system will give you everything you will ever need, with a host of future-proof features.
Works your way
A helping hand
A reliable, cloud based communication technology
With our Hosted Telephone System, not only will your business will enjoy a boost in productivity, flexibility and security, but you will also be ‘future-proofed’, you will be able to stay in contact with your teams and customers anywhere, any time and from any device.
Also, by moving to our hosted telephone system there are great cost savings. The low initial cost to deploy, cheaper calls (or free) and no expensive equipment to maintain.
Our pricing is simple and flexible and can even include free handset rental, which is great for cash flow.
Key features and benefits
Secure, future proofed communications
Communication is absolutely crucial in business. Whether it’s between your teams or with customers, being able to have clear, consistent, secure communication is vital. With a hosted telephone system, you and your teams can enjoy crystal-clear calls and a range of productivity-boosting features.
With the big ISDN/PSTN network switch-off coming very soon, businesses are now taking steps to avoid interruption by making a hosted telephone system a business priority.
Scalability built in
The system grows as you grow. It takes next to no time at all to add an extension or a handset for a new employee. We even provide next-day delivery to our customers. We go the extra mile to ensure that new handsets are delivered and working as fast as possible.
With our cloud technology, businesses don’t need costly engineer visits or suffer any downtime when adding a new line.
Bring your own number
With our hosted telephony solution, you can choose to keep your existing telephone number even if you are moving to another area or exchange. For most businesses, this is crucial to ensure continuity. So, we make it easy and simple to bring it with you when you make the switch.
Or you can also opt for a brand new telephone number with a dialling code of your choice. With TMC Telecom, the power is in your hands.
In case of emergency, we’ve got you covered. All system data is held off-site – securely in the cloud. So should the worst happen, it is super easy to re-route calls to any other device.
All features will continue to work as normal. So, there’s one less thing you need to worry about when emergency situations arise.
Our hosted telephony platform lets you move away from your desk and puts the power and flexibility of unified communications in your hand.
Our mobile and desktop clients enable you to take the office with you and seamlessly communicate & collaborate with your teams or customers. Group caller line ID enables you to present your business number when calling remotely wherever you are in the world.
With our hosted telephone system, you get buckets of smart features out of the box.
All of the analogue and digital ‘Select services’ are included as standard, plus features you would expect from a premium telephone system such as Automated Attendant, Hunt Groups, Music on-hold, Voicemail to email and Call analytics to name just a few.
Via the cloud, you get more than just phone calls
At its simplest, hosted telephony works by taking normal voice calls, and converting them to VoIP (Voice over Internet Protocol) so that the calls can be reliably and securely sent over an internet connection. Our hosted telephony platform is a true ISDN replacement service trusted by thousands of companies and organisations across the country including Schools, Colleges & Local authorities.
Our platform provides crystal-clear HD calls. Unified communications features can be ‘switched on’ including Video conferencing, IM (Instant messaging), collaboration and Microsoft Teams integration. These features can be added at a user level so the system can be tailored to your exact requirements.
Frequently asked questions
Are hosted telephone systems reliable?
Outages are very rare, in fact far less than on ISDN or analogue lines. A true option for ISDN replacement.
Can I carry over my old number?
Will I need an engineer to move the telephone system if we move offices?
Will I get standard features such as call waiting, hold and caller ID?
Does it cost the earth?
Do I need a good internet connection?
Do we have to have your broadband for your hosted telephone system to work?
Do I need the system to be professionally installed by an engineer?
Will my cabling be ok for your hosted telephone system?
Do I need to have desk phones?
Alternatively, why not do away with a phone completely and try our unified communications softphone clients which work on Windows or Mac? These enable you to make and take normal voice calls via a headset and even collaborate using instant messaging and video conferencing, all in one place.
Do the handsets need to be on a separate network?
What happens if my broadband has a fault?
In this scenario, the system will sense there was a problem and can be set to automatically forward calls to any other telephone line, mobile or voicemail so that you do not miss any calls. Also, if you are using our mobile applications, the calls will come through to the app on your smartphone using 4G so there will be no loss of service.
Request a free call back. We'll be happy to help.