Colmers Farm Primary School

We decided to upgrade our aging school telephone system to VOIP due to the number of advantages of IP telephone systems. We chose TMC Telecom from a shortlist of suppliers based on a recommendation from another school and the competitive solution they offered.  

TMC have provided brand new, high quality handsets with many easy to use features which our staff really enjoy using, such as voicemail to email option. Our main reception phones are equipped with busy lamp fields to show which members of staff are available to take calls. We have an automated attendant on our main school telephone number to direct calls to the correct member of staff or department, a feature normally exclusive to much larger organisations. 

Even with all of these features our VOIP system actually costs slightly less than our old telephone system.

In all honesty, TMC have provided one of the best levels of service I have ever received from a Telecoms or IT company. They fully supported us during the transition to our new system and have even liaised directly with our internet service provider. We were regularly kept informed with developments throughout the whole process and TMC were very careful to ensure the system was set up correctly for us including follow-up calls to check everything was working well. TMC responded within minutes to any issues or questions we had, we cannot ask for a better level of support. 

From an IT technician perspective, TMC manage the whole system for us however they were also happy to show me how they had done it in case I wanted to change any of the settings myself, which was very much appreciated. 

If you are considering purchasing the system please get in touch with me and I will do my best to show you the system TMC have installed for us. I have no hesitation recommending TMC Telecom and so far we are very happy with our decision.