TMC are a telecoms provider with a difference.

Simon Thomas and Aimee Maddison head up TMC, whose office is in the Ethical Rural Business Park run by Stockwood Community Benefit Society. It’s a great location, chosen deliberately because of both the beauty of the location and the environmental-friendliness it offers (for example, all the units are heated by sustainable energy).  Our environmental sustainability is important to us as a business.

Equally important to us, is you, the client. In fact, the client is at the heart of everything we do. We prioritise your needs and your convenience to ensure that you know that you’re our priority and you can reap the benefits of that. We’re proud of the fact that our clients frequently feedback to us about our ‘can-do’ attitude and that they feel as if nothing is too much trouble. For us, that’s the sign of us doing our job properly.

Working with you to identify your specific requirements, we ensure that we tailor-make solutions to suit you - based on over  20 years’ experience to offer unbiased and impartial advice. We can select the services from a number of different networks/carriers and consolidate them into one single monthly bill, decreasing your admin burden and giving you fewer invoices to process. 

How We Are Doing

99%

 of incoming calls are answered by a person in the team within our response target

98.2%

of service issues are resolved within 24 hours

97%

customer retention rate means we must be doing something right.

10/10

of our customers we asked would recommend us because of our focus on customer service